After winning the Consumer Moneyfacts International Money Transfer Provider of the Year award in both 2016 and 2017, we were delighted to secure the accolade for a third year running at this year’s event.
The Consumer Moneyfacts Awards, which aim to recognise the best products available in the financial services industry, were held at the Royal Lancaster Hotel, London, on 26th January and hosted by comedian Ellie Taylor.
There were ten market-leading international payments specialists shortlisted in our category, with the ultimate winner chosen on the basis of both customer feedback and an independent assessment of the providers’ key benefits.
According to Moneyfacts Senior Digital Marketing Manager Jayms Brooks: ‘This year has been another record-beating year for the Moneyfacts Consumer Survey, with over 160,000 individuals wanting to have their say – making this the largest survey of its kind in the UK. Their honest feedback, alongside our technical knowledge, means that this year’s Moneyfacts Consumer Awards is multifaceted in the way that it recognises not just the best products, but excellent service as well. This year’s finalists and winners should all be proud of their achievements.’
Our Managing Director, Nigel Fox, said of our award win: ‘We’re absolutely thrilled to have won this prestigious award for the third year running. Being recognised by customers as best-in-class is incredibly satisfying and testimony to the dedication of our employees who work hard to ensure our clients receive a really great service.’
We’d like to say a massive thank you to all of the customers who got involved with this year’s Consumer Moneyfacts survey and helped us take the title of the UK’s number one international money transfer provider in 2018. Customer satisfaction is at the heart of everything we do, so your support is hugely appreciated by the whole TorFX Team!
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