Posted by Laura Parsons on April 6th, 2022.
We’re delighted to announce that TorFX made history at the 2022 Moneyfacts Consumer Awards by taking the title of International Money Transfer Provider of the Year for a seventh consecutive year.
As that category was first added to the Moneyfacts awards in 2016 it means that no other provider has ever taken home the trophy.
We also achieved the unprecedented feat of winning the overall Best Customer Service Award for a sixth time, beating more than 100 other companies across 30 categories, including Monzo, First Direct, Nationwide and Lloyds Bank.
Our Managing Director Nigel Fox said of our double win: ‘At TorFX our mission has always been to provide our customers with a service they’d want to recommend to others. Winning the International Money Transfer Provider of the Year award for a seventh time is proof that, thanks to the hard work of an incredible team, we’re succeeding in that mission. Winning the overall award for Best Customer Service after such a challenging couple of years is the icing on the cake and we couldn’t be more proud to retain both accolades.’
Moneyfacts said: ‘Thank you to the 130,000 customers that shared their views with us about the best brands for customer service during the past 12 months. The Moneyfacts Consumer Awards recognise those providers that are the absolute best in their respective categories.’
We’d like to take this opportunity to thank all of our amazing customers for voting for us, your support made our wins possible.
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