Customer Story – Margaret Leid
Posted by Natalia Buttery on May 14th, 2019.
One of the things our personal account managers love most about working at TorFX is getting to know our customers.
This week we’re meeting Margaret Leid, from Warrington, Northwest England.
Margaret had sold her house in Spain and needed help to transfer the proceeds of her sale back to the UK.
She’d started arranging the transfer with another currency provider, but wasn’t happy with the service or support she received.
After searching for alternatives online Margaret found us, and after reading our reviews on Trustpilot she decided to get in touch towards the end of 2018.
Hi Margaret! Why did you choose TorFX?
“The guidance and insights I received from TorFX gave me much more confidence to go ahead with the transfer.
Having a personal account manager makes a huge difference, knowing that you’re speaking to the same person you’ve built up a rapport with – who remembers your situation and circumstances – gave me the assurance I needed to complete the transfer successfully.”
How have our services helped you?
“I found the whole process of managing the transfer of what was (to me) a large amount of money quite nerve-racking, the step-by-step guidance and support helped me tremendously.
I would have no hesitation in recommending TorFX.”
If you have a currency transfer to plan and you’d like to find out more about the services we offer, please get in touch +44 (0) 1736 335 250.
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